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I.T. Support for your Business

 

 

 

 

 


Get fully comprehensive I.T support and managed services for your business from a provider you can trust...

 

We provide support services to organisations based across the UAE. So, whether you are searching for outsourced IT support, or technical assistance or even just looking to supplement existing IT teams, we can provide the expertise and service you require...

At Jibbatech, we are pleased to say we haven't lost a single client through service or cost. That's because when it comes to our IT and support packages we go further than the standard.

Our managed IT service that is available to ALL our clients is detailed below. Our entry level package is fully comprehensive as we insist every customer is well looked after. We realise though that our clients’ vary so we also offer comprehensive and superior upgrades to ensure that if you need more we can provide.

We like to know your business so we can give informed advice on which package is best suited to your needs, meaning you can focus on running your business.

Jibbatech's IT Support Service provides total support and management for a manageable monthly cost. We will be your IT department and cloud services provider and partner with you ensuring the maximum return from your technology expenditure.

 

 

Choose the right package for your business needs

 

Business Essentials

£30 /per month
This package will suit a small business with 5 machines or less.

This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely.

What's included?
  • Up to 5 machines Unlimited telephone and remote support
  •  Proactive monitoring 
  • Network / Internet support 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

Business Plus

£35 /per month
This package will suit a small business that has a high dependency on its IT.

This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely. If the issue cannot be resolved and engineer will attend the site at no extra cost.

What's included?
  • Unlimited telephone and remote support 
  • Unlimited onsite support
  • Proactive monitoring Network / Internet support
  • 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

Business Enhanced

£50 /per month
This IT support service agreement package example gives the client a complete 24 x 7 service, unlimited support calls with a response via telephone and/or remotely. This example is for telephone and remote 24x7 IT support.

This package is perfect for companies that have a number of remote workers that work at different times.

What's included?
  • 24 x 7 support Unlimited telephone and remote support
  •  Proactive monitoring Network / Internet support
  • 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

 

To join our happy Jibbatech users or to arrange your consultation please telephone +971 (4) 5230764.