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We Provide Friendly, Professional IT Support Services for Business.

 

Business Essentials

This package will suit a small business with 5 machines or less. This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely. What's included?
  • Up to 5 machines Unlimited telephone and remote support
  •  Proactive monitoring 
  • Network / Internet support 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

 

Business Plus

This package will suit a small business that has a high dependency on its IT. This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely. If the issue cannot be resolved and engineer will attend the site at no extra cost. What's included?
  • Unlimited telephone and remote support 
  • Unlimited onsite support
  • Proactive monitoring Network / Internet support
  • 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

 

Business Enhanced

This IT support service agreement package example gives the client a complete 24 x 7 service, unlimited support calls with a response via telephone and/or remotely. This example is for telephone and remote 24x7 IT support. This package is perfect for companies that have a number of remote workers that work at different times. What's included?
  • 24 x 7 support Unlimited telephone and remote support
  •  Proactive monitoring Network / Internet support
  • 15 minute response for Priority 1 issues
  • 60 minute response for Priority 2 issues

 

 

 

IT Support & Consulting Services

If you're looking for support with any aspect of your Buiness technology, we are here to help you. We have a successfully supported businesses across the UAE, providing them with a professional IT Support and consultancy service.

We can assist you with:

  • Managed IT Services
  • Cyber Security
  • Design, Planning & Implementation on IT Projects
  • Cloud Migration
  • Wireless
  • Servers, Storage and Network Infrastructure
  • Virtual Systems
  • GDPR

Whatever your needs, you can depend on us to provide effective solutions and support to fit your business needs and budget.

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Cloud Services

Gain Flexibility, Accessibility, Scalability in your Business, with the right cloud Solutions and Business Platforms from us.

Including:

  • Office 365
  • Azure
  • Hosted Infrastructure as a Service (IaaS
  • Cloud Backup/Disaster Recovery

Whatever your business does, we can help you to do it better – so you can move faster, save money and achieve more by harnessing the power of the cloud.

 

 

 

 

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IT Products

We can assist you with a Comprehensive range of Business and IT Products from major &manufacturers:

  • Software
  • Hardware
  • Consumables

You’ll benefit from our honest advice and expert support without bias towards any specific manufacturer or product.

IT Products
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